I heard today that Dublin house prices are on the rise. Instead of breathing a sigh of relief that someone, some day will buy this pile of bricks from me, I must admit that deep down I could not help feeling depressed remembering all those boring conversations about the increasing value of someone else’s home. Yawn!! Seriously, I don’t think I could handle it again.
When you think about it back then (maybe we still are) we were surrounded by so called leaders who were supposed to be experts at winning; — elections, deals, titles, bonuses, profit. And often, we were told that they were the ones we should look up to — because it’s the spoils and the mulah that really matter.
But, it’s not about what you have, and how much —it’s about what you do, and why. Real leaders get this, and lead their teams successfully by sticking to the basic principles of people management. Here are a few thoughts about management practices for today’s workplace.
IT’S ALL ABOUT THEM.
”All things being equal, we will work harder and more effectively for people we like. And we like them in direct proportion to how they make us feel.”
That’s a quote cited by James Kouzes and Barry Posner in their book Encouraging the Heart (Jossey- Bass, 1999). What’s being talked about is emotional, caring leadership. If you want your team to care about its work, you have to care about your team.
Remember you are working for your team not the other way around. It’s not just about what you do—it is about how you think. Know your people as people. Show concern for them.
TELL THE TRUTH
Assume responsibility for your actions and the actions of those you lead. It is about being accountable for actions and outcomes—yours and others. Leaders accept responsibility. It matters more than they do.
SET HIGH STANDARDS OF PERFORMANCE AND BEHAVIOUR.
Always promote really high standards of work. Lead by example. Your attitude towards work/clients will be adopted by your staff. Standards of behaviour are as important as standards of work. The behaviour you adopt when communicating with your people will create that atmosphere within the team.
BE A CARING MANAGER
For some managers the mention of becoming a caring leader may sound “touchyfeely”, managers who are used to thinking about productivity, the next big pitch and budgets.
The practices of caring leadership “are core leadership skills, “according to Kouzes and Posner. They write. “They are not just about showing people they can win for the sake of making them feel good. This is a curiously serious business. …Leaders must make sure that people experience in their hearts that what they do matters”. This seems to be the recipe for helping people to succeed.
So, perhaps I should not panic about forthcoming boring property conversations. We all know that the Irish economy is still in the red, greed isn’t good, bankers shouldn’t earn a billion times what teachers do, TD’s should not get paid €100,000 in pensions for running country into the ground, the sky really is blue, and Roy Keane is second in command — and the leader must continue to lead.
Hibernian Training Courses run a number of management courses, including; Managing People course FETAC Level 6, Supervisory Management course FETAC Level 6 and Management, Development and Leadership course FETAC Level 6. To sign up for any of our management courses or to simply enquire or get information about all our courses in management that we have to offer, click here.
We are located in Dublin City Centre, on Fenian Street